Housing Instructions

Acknowledgement of Reservation

A reservation acknowledgement is sent immediately after you have completed the reservation process by entering a valid credit card for Guarantee via the Website. If you book your reservations via phone, you will be emailed a Secure Link into your reservation to add your credit card information as the Call Center cannot accept credit card information over the phone. If any nights in your reservation are waitlisted, you will not receive an acknowledgement until all nights are confirmed. Otherwise, if you do not receive your acknowledgement, please contact ACTFL@maritz.com. You will not receive a written confirmation from the hotel.

Room Rates/Tax

To take advantage of the special ACTFL rates, you must book your reservation by Sunday, October 22nd, 2023. After this date, ACTFL room blocks will be released, and hotels may charge higher rates.

Book Your Room

For best availability and immediate confirmation, make your reservation online through Maritz Global Events, the official ACTFL housing company. To make reservations by phone, please call:

Individual Reservations for 1-9:
864-208-2956
Group Reservations for 10+:
864-327-0955

Make Reservations

Credit Card Guarantee

A valid credit card is required at the time of booking your reservation. Should a credit card not be provided upon exiting the website, the reservation will automatically be cancelled. The credit card will be used to hold your reservation for guarantee only as Maritz will not charge credit cards but will transfer that information along with your reservation to the hotels. Credit cards must be valid through December 2023.

Cancellation Policy

Reservations must be cancelled at least 72 hours prior to the day of arrival in order to avoid loss of one night’s room and tax. Early departures and no shows are subject to a penalty fee set by the hotel.

Deposit

All reservation requests must be accompanied by a credit card guarantee equaling the amount of one night’s room and tax for each room reserved. Your credit card will not be charged by Maritz during this initial stage and will be held as a GUARANTEE only. Hotels may charge a one night’s room and tax deposit. If the reservation is cancelled within 72 hours of arrival, your credit card will be charged in accordance with the cancellation policy noted above.

Changes/New Reservations Cutoff

Continue to use ACTFL Housing for new reservations, changes, and cancellations until October 22, 2023. Note: Requests for new reservations will be on an availability basis at time of booking. After October 25, 2023, new reservations, changes and cancellations must be directed to your confirmed hotel.

Special Requests

For special requests, please make a note under “Special Requests” when you are creating your hotel reservation. Special requests are not guaranteed. Hotels will assign specific room types upon check-in, based on availability.

Hotel Suites

If you are interested in booking a hotel suite, please book a standard room for the dates that are needed and then complete the suite request form found on the hotel reservation site. All suite sales at the Marriott Marquis and Hyatt Regency must be approved by ACTFL. Suites are based on the hotel’s availability and rates being offered at that time.

Resources by Topic