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Please take a few minutes to read the housing instructions below before making your reservations.
For best availability and immediate confirmation, make your reservation via the Internet. Requests received via fax or mail may take longer to process. All hotel requests are processed on an availability basis.
Phone: Please call 210-207-6734 to make your reservations by phone.
Fax: Send completed Hotel Reservation Form to ACTFL/San Antonio Housing Bureau at 210-207-6702
Mail completed Hotel Reservation Form to:
ACTFL/San Antonio Housing Bureau
203 S. St. Mary’s Street; Suite 200
San Antonio, TX 78205
ACKNOWLEDGEMENT OF RESERVATION
ACTFL Housing Bureau will send you a confirmation of your reservation. Please review all information for accuracy. Email confirmations will be sent within 3- 5 days of the reservation being processed. If you do not receive your confirmation within this time frame or have any changes to your reservation, please call 210-207-6734.
To take advantage of the special ACTFL rates, you must book your reservation by October 27, 2014. After this date, ACTFL room blocks will be released and hotels may charge higher rates. All rates are per room and are subject to 16.75% occupancy tax (subject to change). Special requests cannot be guaranteed; however, hotels will do their best to honor all requests.
Grand Hyatt Hotel (ACTFL HQ Hotel)
$205 Single; $225 Double
Marriott Riverwalk Hotel
$199 Single; $215 Double
Hilton Palacio del Rio Hotel
$199 Single; $224 Double
Hyatt Regency Hotel
$190 Single; $215 Double
Westin Riverwalk Hotel
$179 Cityside; $189 Riverside
CREDIT CARD GUARANTEE
A credit card is required to guarantee your reservation. Please note: The HOTEL may be charging credit cards for the one night's room and tax deposit beginning October 28, 2014.
All hotels require a valid credit card to guarantee the reservation at the time of booking. Credit cards must be valid through November 2014. Cancellations must be received by the ACTFL Housing Bureau on or before October 6, 2014 to avoid a penalty. Any cancellations received after October 6, 2104 will be assessed a $50 cancellation fee. Continue to use ACTFL Housing for all changes and cancellations through October 27, 2014. Beginning October 28, 2014, you must contact your hotel directly to make any changes to your reservation. Cancellations with the hotel must be received at least 72 hours prior to arrival or one night’s room charge & tax will be assessed. Some hotels do require a non-refundable first night’s room & tax deposit after October 27, 2014. If this applies, the credit card provided will be charged that amount.
CHANGES/NEW RESERVATIONS CUTOFF
Continue to use ACTFL Housing Bureau for new reservations, changes, and cancellations until October 27, 2014. Note: Requests for new reservations will be on an availability basis at time of booking. After October 27, 2014, any new reservations, changes and cancellations to an existing reservation must be made directly with the hotel.
Please note: Your confirmed hotel may assess an early departure fee for departure date changes at check-in.
Unauthorized Housing Companies Contacting Exhibitors & Attendees
It has recently come to our attention that several groups have been contacting our attendees and exhibitors to assist with hotel reservations in San Antonio for the upcoming 2014 ACTFL Annual Convention and World Languages Expo. Passkey/San Antonio Convention and Visitors Bureau is the only official housing vendor for ACTFL and they can be reached at firstname.lastname@example.org or by phone at 210-207-6734. We have contracted hotel blocks with 7 properties within walking distance of the Henry B. Gonzalez Convention Center.
ACTFL has NO affiliation with the following organizations and in no way endorses their services.
If any of these companies contact you by phone (and in some cases email), please know that ACTFL does not provide them with your contact information.
Here are some companies to watch out for:
Advanced Travel Systems
Book My Rooms Condos at OCCC
Convention Housing Services/Convention Expo Travel
Diamond Housing Associates
ECTC Group/Executive Convention Travel
Elite Corporate Planners
Events Plus, Inc.
Exhibition Housing Services
Exhibitors Housing Services
Global Corporate Events, Inc.
Global Housing Management/GHM Travel
Group TIRA/TIRA Convention Management
Hotel Angels, LLC
IEA Event Planning
International Events, Inc./IEP Group
JTR Holdings Inc.
Le Company, LLC
Room Connections/Rooms Connect, Limited
Six Point Travel
Stay Right Travel, LLC
Trade Show Housing
Trade Show Reservations, LLC
XM Corp./XM Corporation
If you receive a phone call or email from any company or any other travel service that is not the ACTFL Official Housing Provider, Passkey/San Antonio Convention and Visitors Bureau, PLEASE DO NOT RESPOND!
Please report any unauthorized housing providers to email@example.com.
A company is calling ACTFL event attendees and luring them to call an 800 phone number by claiming that they have important information about our Convention events.
THIS COMPANY HAS NO AFFILIATION WITH ACTFL. BEWARE OF THESE HOUSING RESERVATION SOLICITORS.
Use the Official ACTFL-sanctioned Housing Bureau, which you can access through this website or by calling directly at (210)207-6734. ACTFL does not solicit attendees for housing reservations. Please do not be baited by anyone who does.